Amazon Customer Service
… were charming and very helpful when I finally got through to them, but it took me ages to find a number! Their site seems to be designed in such a way that the “contact us” page is effectively a help page - no numbers, no email addresses, just “have you tried this page?”. Grr.
Anyway, for future reference, and in a vain effort to alleviate high blood pressure, here is their number for the UK:
Freephone (only from within the UK): 0800 279 6620
If you’re having similar problems, this bloke at cliche ideas seems to be single handedly championing the cause for getting in touch with faceless companies.






